Returns & Refunds

At Hirkshyaxβ„’, your satisfaction is our priority. We’ve made our return and refund process simple and stress-free, ensuring you feel confident in your purchase.

1. Return Eligibility
You can return items within 30 days of receiving your order. To qualify for a return:

  • The item must be unused and in its original condition.

  • Original packaging and tags (if applicable) must be intact.

  • Proof of purchase (receipt or order confirmation) is required.

Items not meeting these criteria may not be accepted.

2. How to Start a Return
To begin your return, please contact us at:
πŸ“§ service@arvellocob.com

Once your return is approved:

  • We’ll send you a return shipping label.

  • Clear instructions on where and how to return the item will be provided.

Important: Returns sent without prior authorization cannot be processed.

3. Damaged or Incorrect Items
Please inspect your order upon arrival. If an item is damaged, defective, or incorrect, reach out to us immediately. We’ll resolve the issue and offer a replacement or refund.

4. Non-Returnable Items
The following items are not eligible for return:

  • Perishable products (e.g., food or beverages)

  • Customized or personalized items

  • Gift cards

  • Sale or promotional items

If unsure about your item’s return eligibility, please contact us before initiating a return.

5. Exchanges
To exchange an item:

  1. Return the original item as per the instructions.

  2. Place a new order for the replacement item.

This ensures the fastest processing of your exchange.

6. International Orders – EU Customers
For orders shipped to the European Union, you can return or cancel your order within 14 days for any reason. The same return conditions apply:

  • Item must be unused and in original condition.

  • Original packaging and proof of purchase are required.

This is in addition to our standard 30-day return policy.

7. Refunds
After receiving and inspecting your returned item, we will notify you about your refund status.

  • Refunds will be processed to the original payment method.

  • Please allow up to 10 business days for the refund to appear in your account. Additional time may be required by your bank or credit card provider.

If you do not receive your refund within 15 business days of approval, contact us at:
πŸ“§ service@arvellocob.com

8. Return Address
Please use the return shipping label provided by Hirkshyaxβ„’ before sending any items back.
Return Address:
Golden Gate World Traders
424 44th Ave, Suite 4
San Francisco, CA 94121
United States

Hirkshyaxβ„’ is committed to making the return process easy, fair, and hassle-free because your satisfaction matters most to us.